| AFRICA
ADVENTURE CONSULTANTS TERMS AND CONDITIONS
1) RESERVATIONS
AND PAYMENTS
A) Reservations should be made by contacting Africa Adventure Consultants,
hereinafter referred to as A.A.C., at the address indicated below.
B) Safaris are booked and confirmed only on receipt of a 30% advance
payment of the basic safari rate. This advance payment is due within
ten (10) days of making the reservation. There shall be no binding
contract until the advance payment has been received by A.A.C. Failure
to remit your advance payment on time will result in an automatic
change of status of any confirmed space to a provisional basis and
the possible inability to reinstate your reservation. When A.A.C.
receives your advance payment, a booking reference number will be
assigned and noted on your original invoice. This number shall be
deemed to constitute acceptance and confirmation of your booking.
Your cancelled check and / or wire transfer authority will act as
your receipt.
i) If A.A.C. is NOT making your complete travel arrangements for
you, it will be necessary to furnish us with a copy of the confirmation
of your transportation arrangements before we confirm our portion
of your travel plans. A.A.C. cannot be held liable for any penalties
or losses incurred as a result of voluntary or involuntary changes
to transportation schedules.
ii) Please make all payments by check to: AFRICA ADVENTURE CONSULTANTS
iii) Alternatively, payments can be made by credit card (VISA, MasterCard
& American Express) or wire transfers. Banking details are as
follows:
Bank: 1st Bank
of Colorado
Account name: Africa Adventure Consultants, Inc.
Account number: *Call for our account number before sending wire
Routing number: 107005047
Bank address:
1st Bank Cherry Creek
10403 W. Colfax Ave.
Lakewood CO 80215, USA
C) The balance
is due no later than sixty (60) days prior to commencement of your
safari. If the balance has not been received by that date, A.A.C.
shall be entitled in its discretion to treat your reservation as
canceled, and consequently to forfeit such part of the advance payment
as determined solely by A.A.C. Late payments will be subject to
a 5% surcharge on the balance.
D) Any reservation made within sixty (60) days of commencement of
a safari may be accepted provided space is available, payment in
full is received, and provided that documents can be delivered prior
to departure.
E) A.A.C. will not provide tickets, coupons, vouchers or documents
until full payment has been received by A.A.C.
F) A.A.C. will not accept responsibility for wire transfer and /
or overnight mail charges.
G) No client will be permitted into the field without payment in
full being received by A.A.C.
H) Special airfares are capacity controlled and often sold out months
in advance. In addition, many accommodations offered by A.A.C. have
a limited capacity. It is essential to make reservations well in
advance to insure your preferred arrangements.
2) CANCELLATION
AND REFUNDS
A) Any cancellation of a booking must be in writing and shall only
be effective upon its acknowledged receipt by A.A.C. At the time
of cancellations, a full refund or credit will be made, less the
following charges:
• Up to 61 days before departure: 30% of the package price
plus any handling fees and non-refundable supplier deposits.
• 60 to 30 days before departure: 50% of the package price
plus any non-refundable supplier deposits.
• Less than 30 days before departure: 100% of the package
price.
B) If you are a "no show", A.A.C. shall be entitled to
treat your reservation as canceled without having given A.A.C. any
notice, and the provisions of Paragraph 2(A) shall apply.
C) Any request to amend or change a booking once it has been confirmed
may be accommodated subject to space availability. If A.A.C. is
able to assist, an administrative fee of $100 per change will be
assessed. These fees will be added to your final invoice.
D) No refunds are given (1) for lost travel time or substitution
of facilities, (2) for itineraries amended after departure, (3)
for circumstances arising beyond the control of A.A.C., necessitating
alternative arrangements being made to ensure the safety and / or
further participation and enjoyment of your safari, (4) if you do
not appear for any accommodation, service, sightseeing or trip segment
without notifying A.A.C., or (5) if you leave your safari after
it has begun, or miss any scheduled sightseeing, activities, meals
or accommodations.
3) FOR
YOUR INFORMATION
A) A.A.C. acts as booking agent for hotels, airlines, air charters,
bus companies, ground transportation, boat purveyors or owners,
and other independent contractors providing accommodations, transportation
and / or other services abroad. Each of these companies is an independent
corporation with its own management and is not subject to the control
of A.A.C., including, but not limited to, various overseas ground
operators.
B) All bookings like those described above are accepted by A.A.C.
as agent for independent overseas ground operators. The transportation,
accommodations and other services provided by ground operators are
offered subject to the terms and conditions contained in the tickets,
exchange orders or vouchers issued by them or their suppliers. Because
A.A.C. does not have the right to control the operations of the
independent operators and their suppliers, A.A.C. cannot be held
liable for any personal injury or property damage which may arise
out of these services. A.A.C. reserves the right to cancel any itinerary
or any part of it, to make such alterations in the itinerary as
it deems necessary or desirable, to refuse to accept or to retain
as a member of any safari any person at any time, and to pass on
to safari members any expenditure incurred by delays or events beyond
its control. In case of any appreciable variation in cost, A.A.C.
reserves the right to adjust its rates.
4) RISKS
A) A.A.C. draws your attention to the fact that there are certain
inherent risks involved in participating in the type of trips sold
by A.A.C. You will be required to sign a Release to acknowledge
this warning and also to release and hold harmless A.A.C. from any
damages that may result.
B) It is your sole responsibility to take all appropriate medical
advice prior to departure as to whether or not you are fit enough
to undertake the trip booked. A.A.C. shall not be liable for any
illness, injury or death sustained on a safari sold by A.A.C. which
is not due to the gross negligence of A.A.C. its officers, employees,
authorized representatives or agents whomsoever.
5) FORCE
MAJEURE
A) "Force Majeure" shall mean that A.A.C. will not be
liable for any alleged damages because of any circumstances including,
but without limitation, acts of God, explosion, flood, tempest,
fire or accident, war or threat of war, sabotage, insurrection,
civil disturbance, or requisition, sickness, quarantine, government
intervention, weather conditions or other untoward occurrences.
B) If A.A.C. is affected by Force Majeure it shall forthwith notify
you of the nature and extend thereof.
C) A.A.C. shall not be deemed to be in breach of these terms and
conditions or otherwise be liable to you, by reason of delay in
performance, or by non-performance, of any of its obligations hereunder
to the extent that any such delay or non-performance is due to any
Force Majeure.
D) If A.A.C. is affected by Force Majeure it shall be entitled to,
and may in its sole and absolute discretion, vary or cancel any
itinerary or arrangement in relation to the trip. Payment of any
refund by A.A.C. to you as a result of the non-performance of any
of the obligations of A.A.C. hereunder shall remain in its sole
and absolute discretion, although A.A.C. shall use its reasonable
endeavors to reimburse you where possible. However, A.A.C. shall
be entitled to deduct from any refund recoverable the reasonable
actual and potential costs to A.A.C. of the Force Majeure.
E) Regarding civil unrest, once A.A.C. has investigated the prevailing
situation as it deems fit, it shall remain in the sole discretion
of A.A.C. whether to proceed with the trip. You may in such circumstances
cancel the trip. However, if, after having made all reasonable and
proper inquiries, A.A.C. is of the opinion that the trip may proceed,
no refund will be payable to you and the provisions of Paragraph
2 shall apply.
6) INSURANCE
A.A.C. strongly recommends that you obtain the following types of
insurance which are commercially available: Emergency Medical Evacuation
Major Medical Accidental Death and Disability Trip Cancellation
Loss of Personal Effects
7) SURCHARGES
AND EXCHANGE RATES
A) Although A.A.C. hopes that it would not need to levy surcharges
it reserves the right to do so on the invoice amount, if this becomes
necessary. A.A.C. will endeavor to notify you in writing as soon
as it is ware of any likely surcharge, and you must pay the amount
of such surcharge no later then ten (10) days after written notification
has been received (depending on the circumstances). If the surcharge
is not paid within such time, A.A.C. may construe such non-payment
as an act of cancellation on your part and the provisions of Paragraph
2 shall apply.
B) Rates used in the safaris are based on tariffs and exchange rates
valid at the time of printing and advertising safaris. Should a
rate vary against the U. S. Dollar by more than 3%, A.A.C. reserves
the right to recalculate the safari cost and apply the differential
as a surcharge. Any refund made by A.A.C. shall be in its absolute
and sole discretion.
8) TERMS
AND CONDITIONS
These terms and conditions govern the relationship between A.A.C.
and you. To the total exclusion of any other terms and conditions.
No alterations to the terms and conditions may be made by any unauthorized
employee of A.A.C., authorized representatives or agents, unless
in writing by an authorized employee of A.A.C. All decisions and
matters subject to the discretion of A.A.C. shall be made by an
authorized officer or employee of A.A.C.
9) CARRIAGE
BY LAND, SEA AND AIR
A) Carriage by Land, Sea and Air is subject to the terms and conditions
of the carrier with whom you travel and to international conventions
– some which may limit liability. Land, Sea and Air travel
are also subject to operational decisions of carriers and sea ports
which may result in cancellations, delays or diversions, over which
A.A.C. has no control and for which A.A.C. accepts no liability
whatsoever.
B) The passenger contract in use by the airline carriers concerned,
when issued, shall constitute the sole contract between the transportation
companies and the purchaser of these programs and / or the passengers.
10)
BAGGAGE
Temporary or permanent loss of baggage is the responsibility of
you or the carrier.
• Please note that when traveling by light aircraft during
your safari, space is limited, and luggage is limited to a weight
restriction of 26 lbs. per passenger, and ONLY soft luggage or duffel
bags are allowed. No hard suitcases are allowed, and NO EXCEPTIONS
will be made.
11)
TRAVEL DOCUMENTS AND VACCINATIONS
It is your responsibility to ensure that passports, visas, travel
permits, health certificates, inoculations, international driving
license, or other documentation required for the trip are obtained
and are in order. It is your responsibility to meet any additional
costs incurred by yourself or by A.A.C. on your behalf as a result
of any failure by you to comply with such requirements. Anti-malaria
precautions should be commenced prior to departure. Please consult
your physician for more details. Safari clients should bring their
own insect repellant as this is often not available in the camps.
12)
SPECIAL REQUESTS
You must advise A.A.C. in writing of any special requests, i.e.
diet, facility or physical handicap, when you submit your reservation
request to A.A.C., which will be met if possible.
13)
INFORMATION IN BROCHURES / ELECTRONIC ADVERTISEMENTS
All information given in any brochure or otherwise advertised, (including
electronic advertisements on the Internet) is, to the best of A.A.C.’s
knowledge, correct, but A.A.C. reserves the right to change same.
The photographs reproduced and information provided depict typical
scenes experienced and details on each destination; but the subject
matter may not necessarily be seen or experienced while visiting
that destination.
14)
PHOTOGRAPHY
A.A.C. reserves the right without further notice to make use of
any photography or film taken on this safari by any staff member,
safari guide or operator for general purposes without payment or
permission.
15)
DISPUTES
If you have any cause for complaint while on safari, you must immediately
bring it to the attention of the local representative of A.A.C.
or agent, who will attempt to resolve the situation.
16)
CONSENT
The payment of the advance payment OR any partial payment for a
reservation on a safari constitutes consent to all provisions of
the conditions and general information contained in any brochure
(electronic or otherwise), invoice and travel documents. The terms
under which you agree to take these safaris cannot be changed or
amended, except in writing, signed by an authorized officer of employee
of A.A.C.
17)
CONDITION OF BOOKING
You shall comply with instructions of any representative of A.A.C.,
safari guide or local ground operator at all times. No client shall
be accepted or be permitted to continue on a safari while their
status or mental or physical condition is, in the opinion of any
representative of A.A.C., safari guide or local ground operator,
such as to render them incapable of caring for themselves or make
themselves objectionable to other safari clients or become a hazard
to themselves or other safari clients and A.A.C. will not be responsible
for expenses by such persons precluded from completing the safari
for this reason.
Please remember,
when you book travel related services with A.A.C., you are entering
into a binding agreement that assumes all terms and conditions are
fully understood as stated in this document.
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